Loyalty & Rewards Vendors Losing in AI Search
6 loyalty & rewards brands that ChatGPT, Claude, Perplexity and Gemini aren't citing when real buyers ask — last 90 days. How we measure this.
| # | Vendor | Loss rate | |
|---|---|---|---|
| 1 | Yotpo Loyalty yotpo.com/platform/loyalty 0/5 probes cited | 100% | Claim Yotpo Loyalty |
| 2 | Stamped Loyalty stamped.io/products/loyalty 0/5 probes cited | 100% | Claim Stamped Loyalty |
| 3 | Rise.ai rise.ai 0/5 probes cited | 100% | Claim Rise.ai |
| 4 | Marsello marsello.com 0/5 probes cited | 100% | Claim Marsello |
| 5 | Friendbuy friendbuy.com 0/5 probes cited | 100% | Claim Friendbuy |
| 6 | Open Loyalty openloyalty.io 0/5 probes cited | 100% | Claim Open Loyalty |
Is your brand on this list — or about to be?
Drop your work email and we'll send your own citation rate across ChatGPT, Claude, Gemini, Perplexity and Copilot, the buyer questions you're losing, and who's quoted instead.
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What "losing" means here
We run real buyer-intent queries (like "best loyalty & rewards software") against ChatGPT, Claude, Perplexity and Gemini on a rolling schedule. A vendor is "losing" when it's cited in fewer than 40% of its probes and has at least 5 probes on record. If you represent one of these brands, claim your listing to see the full list of losing queries and start weekly monitoring.