AI citation rate · last 90 days

75%
Answers citing Olark
3/4
Cited / total probes
Rank in live-chat-software
EngineCitedProbesRate
ChatGPT11100%
Gemini11100%
Perplexity11100%
Claude010%
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What Olark offers

Olark is a live-chat-software product starting at $400/month. The details below are read from olark.com and are the same facts the AI engines see when they answer buyer questions about live-chat-software.

Key features
  • Unlimited visitor questions
  • Automatic FAQ & knowledge updates
  • Lead capture & qualification
  • Proactive engagement
  • White glove support
  • No token limits or overages
  • One human agent seat included
  • Add agents at $29 each
Strengths buyers cite
  • Unlimited AI conversations
  • Straightforward pricing
  • World-class support
  • Flexible seat options
Common criticisms
  • High monthly cost for AI
  • Human chat requires additional payment
  • Limited integrations listed
  • Custom packages may require negotiation

Buyer questions we asked the AI engines

These are the real live-chat-software questions we put to ChatGPT, Claude, Gemini, Perplexity and Copilot over the last 90 days, and what came back about Olark. Where an answer named a different company, that company is listed.

best live chat software for small business

Olark named in 3 of 4 answers across ChatGPT, Claude, Gemini, Perplexity · cited instead: tawk.to

- Tawk.to — 100% free, easy to install and great for very small teams that want chat without monthly fees — https://www.tawk.to - HubSpot Live Chat (free CRM) — built-in live chat that ties directly into HubSpot CRM and ticketing, ideal if you want free chat + contact management — https://www.hubspot.com/products/crm/live-chat - Freshdesk Messaging (Freshchat) — affordable plans with good automati

More on Olark

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Drop this on your site. The badge is served live and updates automatically as Olark's citation share changes across ChatGPT, Perplexity, Gemini, Claude, and Copilot.

PressGEO AI Visibility — Olark
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<a href="https://pressgeo.com/brand/olark?utm_source=badge&utm_medium=referral&utm_campaign=olark.com" target="_blank" rel="noopener"><img src="https://pressgeo.com/api/public/badge/olark.com.svg" alt="PressGEO AI Visibility — Olark" width="260" height="78" /></a>
Markdown
[![PressGEO AI Visibility — Olark](https://pressgeo.com/api/public/badge/olark.com.svg)](https://pressgeo.com/brand/olark?utm_source=badge&utm_medium=referral&utm_campaign=olark.com)

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