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"slug": "hr-block", "cited": 872, "checks": 872, "ratePct": 100, "changePts": 0, "priorRatePct": 100 }, { "name": "TaxAct", "slug": "taxact", "cited": 872, "checks": 872, "ratePct": 100, "changePts": 0, "priorRatePct": 100 }, { "name": "FreeTaxUSA", "slug": "freetaxusa", "cited": 872, "checks": 872, "ratePct": 100, "changePts": 0, "priorRatePct": 100 }, { "name": "TurboTax", "slug": "turbotax", "cited": 872, "checks": 872, "ratePct": 100, "changePts": 0, "priorRatePct": 100 }, { "name": "TaxSlayer", "slug": "taxslayer", "cited": 831, "checks": 872, "ratePct": 95.3, "changePts": 0.5, "priorRatePct": 94.9 } ], "slug": "tax-software", "label": "Tax Software", "checks": 8720, "leader": { "name": "H&R Block", "slug": "hr-block", "cited": 872, "checks": 872, "ratePct": 100, "changePts": 0, "priorRatePct": 100 }, "engines": [ { "cited": 5, "checks": 10, "engine": "ChatGPT", "ratePct": 50 }, { "cited": 5, "checks": 10, "engine": "Claude", "ratePct": 50 }, { "cited": 6, "checks": 10, "engine": "Copilot", "ratePct": 60 }, { "cited": 5, "checks": 10, "engine": "Gemini", "ratePct": 50 }, { "cited": 4951, "checks": 8680, "engine": "Perplexity", "ratePct": 57 } ], "disagreement": 0 }, { "top": [ { "name": "Tenable", "slug": "tenable", "cited": 21, "checks": 31, "ratePct": 67.7, "changePts": null, "priorRatePct": null }, { "name": "Qualys", "slug": "qualys", "cited": 20, "checks": 31, "ratePct": 64.5, "changePts": null, "priorRatePct": null }, { "name": "Rapid7", "slug": "rapid7", "cited": 17, "checks": 31, "ratePct": 54.8, "changePts": null, "priorRatePct": null }, { "name": "Greenbone", "slug": "greenbone", "cited": 7, "checks": 31, "ratePct": 22.6, "changePts": null, "priorRatePct": null }, { "name": "Snyk", "slug": "snyk", "cited": 5, "checks": 31, "ratePct": 16.1, "changePts": null, "priorRatePct": null } ], "slug": "vulnerability-management", "label": "Vulnerability Management", "checks": 465, "leader": { "name": "Tenable", "slug": "tenable", "cited": 21, "checks": 31, "ratePct": 67.7, "changePts": null, "priorRatePct": null }, "engines": [ { "cited": 20, "checks": 90, "engine": "ChatGPT", "ratePct": 22.2 }, { "cited": 20, "checks": 90, "engine": "Claude", "ratePct": 22.2 }, { "cited": 0, "checks": 90, "engine": "Copilot", "ratePct": 0 }, { "cited": 6, "checks": 90, "engine": "Gemini", "ratePct": 6.7 }, { "cited": 26, "checks": 105, "engine": "Perplexity", "ratePct": 24.8 } ], "disagreement": 63 } ], "challengers": [ { "name": "Fathom", "slug": "fathom", "cited": 932, "checks": 2394, "ratePct": 38.9, "category": "analytics", "changePts": 41.5, "priorRatePct": 24.6, "categoryLabel": "Analytics" }, { "name": "Plausible", "slug": "plausible", "cited": 1025, "checks": 2394, "ratePct": 42.8, "category": "analytics", "changePts": 39.1, "priorRatePct": 29.3, "categoryLabel": "Analytics" }, { "name": "Matomo", "slug": "matomo", "cited": 1085, "checks": 2394, "ratePct": 45.3, "category": "analytics", "changePts": 38.3, "priorRatePct": 32.1, "categoryLabel": "Analytics" }, { "name": "NetSuite", "slug": "netsuite", "cited": 1224, "checks": 2568, "ratePct": 47.7, "category": "accounting", "changePts": 23.8, "priorRatePct": 36.6, "categoryLabel": "Accounting" }, { "name": "HubSpot Marketing", "slug": "hubspot-em", "cited": 1901, "checks": 3044, "ratePct": 62.5, "category": "email-marketing", "changePts": 15.7, "priorRatePct": 56.4, "categoryLabel": "Email Marketing" }, { "name": "Klaviyo", "slug": "klaviyo", "cited": 2539, "checks": 3044, "ratePct": 83.4, "category": "email-marketing", "changePts": 13.1, "priorRatePct": 78.4, "categoryLabel": "Email Marketing" }, { "name": "Bench", "slug": "bench", "cited": 736, "checks": 2568, "ratePct": 28.7, "category": "accounting", "changePts": 13, "priorRatePct": 22.6, "categoryLabel": "Accounting" }, { "name": "Gemini", "slug": "gemini", "cited": 781, "checks": 1883, "ratePct": 41.5, "category": "crypto-exchanges", "changePts": 11.6, "priorRatePct": 31.1, "categoryLabel": "Crypto Exchanges" }, { "name": "Freshdesk", "slug": "freshdesk", "cited": 977, "checks": 2504, "ratePct": 39, "category": "helpdesk", "changePts": 11.6, "priorRatePct": 34.6, "categoryLabel": "Helpdesk" }, { "name": "Brevo", "slug": "brevo", "cited": 2405, "checks": 3044, "ratePct": 79, "category": "email-marketing", "changePts": 11.1, "priorRatePct": 74.7, "categoryLabel": "Email Marketing" }, { "name": "Mailchimp", "slug": "mailchimp", "cited": 2609, "checks": 3044, "ratePct": 85.7, "category": "email-marketing", "changePts": 10.7, "priorRatePct": 81.6, "categoryLabel": "Email Marketing" }, { "name": "Salesforce Service Cloud", "slug": "salesforce-service", "cited": 1680, "checks": 2504, "ratePct": 67.1, "category": "helpdesk", "changePts": 10.6, "priorRatePct": 63, "categoryLabel": "Helpdesk" }, { "name": "Relay", "slug": "relay", "cited": 774, "checks": 873, "ratePct": 88.7, "category": "business-banking", "changePts": 9.9, "priorRatePct": 81, "categoryLabel": "Business Banking" }, { "name": "Found", "slug": "found", "cited": 623, "checks": 873, "ratePct": 71.4, "category": "business-banking", "changePts": 8.7, "priorRatePct": 64.6, "categoryLabel": "Business Banking" }, { "name": "Bitstamp", "slug": "bitstamp", "cited": 179, "checks": 1883, "ratePct": 9.5, "category": "crypto-exchanges", "changePts": 8.4, "priorRatePct": 2, "categoryLabel": "Crypto Exchanges" }, { "name": "Airbase", "slug": "airbase", "cited": 2458, "checks": 3540, "ratePct": 69.4, "category": "expense-management", "changePts": 6.4, "priorRatePct": 67.3, "categoryLabel": "Expense Management" }, { "name": "Brex", "slug": "brex", "cited": 2916, "checks": 3540, "ratePct": 82.4, "category": "expense-management", "changePts": 6.3, "priorRatePct": 80.3, "categoryLabel": "Expense Management" }, { "name": "Adobe Analytics", "slug": "adobe-analytics", "cited": 424, "checks": 2394, "ratePct": 17.7, "category": "analytics", "changePts": 6.2, "priorRatePct": 15.6, "categoryLabel": "Analytics" }, { "name": "Intercom", "slug": "intercom", "cited": 2285, "checks": 2504, "ratePct": 91.3, "category": "helpdesk", "changePts": 5.9, "priorRatePct": 89, "categoryLabel": "Helpdesk" }, { "name": "Ramp", "slug": "ramp", "cited": 2979, "checks": 3540, "ratePct": 84.2, "category": "expense-management", "changePts": 5.9, "priorRatePct": 82.2, "categoryLabel": "Expense Management" }, { "name": "Gorgias", "slug": "gorgias", "cited": 1039, "checks": 2504, "ratePct": 41.5, "category": "helpdesk", "changePts": 5.7, "priorRatePct": 39.3, "categoryLabel": "Helpdesk" }, { "name": "Zendesk", "slug": "zendesk", "cited": 2255, "checks": 2504, "ratePct": 90.1, "category": "helpdesk", "changePts": 5.1, "priorRatePct": 88.1, "categoryLabel": "Helpdesk" }, { "name": "RightSignature", "slug": "rightsignature", "cited": 825, "checks": 2381, "ratePct": 34.6, "category": "e-signature", "changePts": 4.9, "priorRatePct": 32.7, "categoryLabel": "E-Signature" }, { "name": "Amplitude", "slug": "amplitude", "cited": 2126, "checks": 2394, "ratePct": 88.8, "category": "analytics", "changePts": 4.1, "priorRatePct": 87.4, "categoryLabel": "Analytics" }, { "name": "Bluevine", "slug": "bluevine", "cited": 864, "checks": 873, "ratePct": 99, "category": "business-banking", "changePts": 3.3, "priorRatePct": 96.4, "categoryLabel": "Business Banking" } ], "methodology": "Every tracked brand in each category is asked that category's buyer questions on the same schedule across ChatGPT, Claude, Copilot, Gemini, Perplexity. An answer counts as a citation when the engine names the brand in response to a question that did not name it first. Rates are raw answers over the trailing 90 days; brands with fewer than 20 answers are excluded. Share change compares the most recent 45 days with the 45 before. Engine disagreement is the average spread of per-engine citation rates for each category's top five brands, scaled 0–100. PressGEO is measured by the same rules as every other brand.", "window_days": 90, "engineTotals": [ { "cited": 17256, "checks": 53577, "engine": "ChatGPT", "ratePct": 32.2 }, { "cited": 23510, "checks": 68014, "engine": "Claude", "ratePct": 34.6 }, { "cited": 29524, "checks": 74276, "engine": "Copilot", "ratePct": 39.7 }, { "cited": 17379, "checks": 48444, "engine": "Gemini", "ratePct": 35.9 }, { "cited": 44880, "checks": 112271, "engine": "Perplexity", "ratePct": 40 } ], "mostDisputed": [ { "slug": "sase", "label": "SASE / SSE", "disagreement": 75 }, { "slug": "pentesting", "label": "Pentesting & Offensive Security", "disagreement": 68 }, { "slug": "iam", "label": "Identity & Access Management", "disagreement": 66 }, { "slug": "vulnerability-management", "label": "Vulnerability Management", "disagreement": 63 }, { "slug": "edr-xdr", "label": "EDR / XDR", "disagreement": 60 }, { "slug": "email-security", "label": "Email Security", "disagreement": 60 }, { "slug": "cnapp", "label": "Cloud Security (CNAPP)", "disagreement": 59 }, { "slug": "dlp", "label": "Data Loss Prevention", "disagreement": 59 }, { "slug": "siem", "label": "SIEM", "disagreement": 57 }, { "slug": "mdr", "label": "Managed Detection & Response", "disagreement": 49 } ] }